Privacy Policy

This Privacy Policy explains how Mez Lighting collects, uses, stores, and safeguards your personal information when you use our website or engage with our services. By submitting an enquiry, placing an order, signing up for marketing communications, or otherwise interacting with us, you acknowledge that you have read, understood, and agree to this policy.

Questions? Contact us at accounts@mezlighting.co.za

1.
Privacy, POPIA & Legal Compliance
  • We comply with applicable South African legislation, including the Consumer Protection Act (CPA), the Protection of Personal Information Act (POPIA), and the Promotion of Access to Information Act (PAIA).
  • We may collect personal and business information including:
    • Names, contact details, and company information
    • Quote and enquiry information
    • Email addresses for marketing communications
    • Website usage data, including analytics and performance tracking information
  • Personal information is collected to:
    • Process enquiries and orders
    • Manage customer accounts
    • Provide marketing communications where consent has been given
    • Improve website performance and user experience
    • Meet legal and regulatory obligations
  • Personal information is stored securely and access is restricted to authorised personnel only.
  • Third-party service providers who process information on our behalf act as operators under POPIA.
  • You may request access to, correction of, or deletion of your personal information by contacting our Information Officer at accounts@mezlighting.co.za.
  • Personal data is retained only for as long as necessary for business or legal purposes.